quality systems

Silfex ensures that meeting customer expectations is foremost in everything we do;
This translates to world-class, defect-free products, delivered on time, and at a competitive cost. We accomplish this with a thorough "copy-exactly" philosophy. We utilize state-of-the-art metrology and SPC controls to monitor process conditions.  Silfex maintains historical records of every part manufactured from raw material to finished product.

Our Approach to Total Quality Management

  • Thorough understanding of customers’ requirements
  • Copy Exactly approach to product manufacturing
  • SPC controls
  • State-of-the-Art metrology including third party calibration
  • Rigorous control of suppliers and raw material sources
  • Certification of critical processes and suppliers
  • External audit of processes, gauges and materials
  • Customer score cards
  • Preventative maintenance
  • Selection, training and continuous development of all associates
  • Lean / Six-sigma thinking in all that we do

Our Quality System:

  • ISO 9001 Revised Standard Registration – Silfex is certified by Lloyd’s
  • ISO 14001 certified since 2009
  • Register Quality Assurance (LRQA) as meeting all the requirements for this global quality management system
  • Statistical Process Control (SPC) for all processes and materials
  • Process Lock-in – Copy Exact/Process of Record
  • Change Control Process
  • Individual part traceability
  • Standardized operating procedures, training, and certification
  • System reviews and internal audits
  • Calibration and standardization process
  • Continuous Improvement through Lean Manufacturing, Six Sigma and DoE