quality systems
Silfex ensures that meeting customer expectations is foremost in everything we do;
This translates to world-class, defect-free products, delivered on time, and at a competitive cost. We accomplish this with a thorough "copy-exactly" philosophy. We utilize state-of-the-art metrology and SPC controls to monitor process conditions. Silfex maintains historical records of every part manufactured from raw material to finished product.
Our Approach to Total Quality Management
- Thorough understanding of customers’ requirements
- Copy Exactly approach to product manufacturing
- SPC controls
- State-of-the-Art metrology including third party calibration
- Rigorous control of suppliers and raw material sources
- Certification of critical processes and suppliers
- External audit of processes, gauges and materials
- Customer score cards
- Preventative maintenance
- Selection, training and continuous development of all associates
- Lean / Six-sigma thinking in all that we do
Our Quality System:
- ISO 9001:2000 Revised Standard Registration – Silfex is certified by Lloyd’s
- ISO 14001 certification in process (2009)
- Register Quality Assurance (LRQA) as meeting all the requirements for this global quality management system
- Statistical Process Control (SPC) for all processes and materials
- Process Lock-in – Copy Exact/Process of Record
- Change Control Process
- Individual part traceability
- Standardized operating procedures, training, and certification
- System reviews and internal audits
- Calibration and standardization process
- Continuous Improvement through Lean Manufacturing, Six Sigma and DoE